Terms of services

Last updated: September 26, 2026

These Terms of Services apply to all appointments, walk-in visits and services provided by TJ Nails & Spa. By booking an appointment or receiving a service, you agree to the terms below.

Appointments & Cancellations

Appointments can be booked by calling us at (619) 222-1299. We kindly ask for at least 24 hours' notice if you need to cancel or reschedule so we can offer your time to another guest. Repeated no-shows may require a deposit for future bookings.

Late Arrivals

Please arrive a few minutes before your appointment. If you arrive more than 15 minutes late, we may need to shorten your service or reschedule so that guests after you are not delayed.

Pricing

Prices listed on our website are starting prices and may vary depending on nail length, nail condition, design complexity or add-on services. Your technician will confirm the final price before beginning any additional work. Prices are subject to change without notice.

Service Satisfaction

Your satisfaction matters to us. If you are not happy with your service, please let us know within 5 days and we will be glad to review and, where appropriate, adjust it at no additional charge.

Health & Safety

Please tell your technician about any allergies, skin sensitivities, medical conditions or medications before your service. We may decline a service if we believe it could harm your health. All tools are cleaned and sanitized between guests.

Photos & Lookbook

We love to share our work. With your permission, we may photograph completed services for our lookbook and social media. We never publish photos showing your face without your consent, and you may ask us to remove a photo at any time.

Liability

TJ Nails & Spa is not responsible for lost or damaged personal items, or for reactions arising from undisclosed allergies or conditions. Our liability for any service is limited to the price paid for that service.

Privacy Policy

What we collect. When you book an appointment we collect your name and phone number, and any notes you share about your service preferences.

How we use it. We use this information only to schedule and manage your appointments, and to send appointment confirmations and reminders by SMS. You can reply STOP to any text message to opt out.

Sharing. We do not sell, rent or trade your personal information. We only share it with service providers who help us run our booking and messaging, and only as needed to provide those services.

Contact. For questions about these terms or your information, call us at (619) 222-1299 or email [email protected].